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Services · Custom and ongoing

Managed operations

Monitoring, patching, backups and incident response for your production servers under a written SLA, on a yearly contract.

Onboarding in two weeks

01What is included

  • 24/7 monitoring with an on-call rotation
  • Security patching on a published cadence
  • Backups verified by scheduled restore tests
  • Incident response with a written post-mortem
  • Quarterly review of cost and capacity

02What you get

  • An SLA with response and resolution targets
  • Monthly operations report

03What we need from you

  • A yearly contract
  • Access as agreed at onboarding

04Our promises

On your first done-for-you package you pay after delivery, once you have verified the work in your own account.
Every fixed-price package carries a 30-day money-back guarantee. If the deliverable does not do what the scope says, you get a refund.
We work through a scoped IAM role you create and can revoke at any time. We never ask for root credentials.
Everything is built in your cloud account. If we vanished tomorrow, you would keep every script, pipeline and server.

The full wording is in the terms.

Also worth a look

Multi-service stacks, private networking, Kubernetes, landing zones, compliance requirements. Anything a package does not fit.

  • Architecture proposal with a diagram and a cost estimate before any work
  • Infrastructure as code from day one
  • Multi-account, multi-region or hybrid setups

Custom quote

Details

Scoped together, usually 2 to 6 weeks

A named engineer for a fixed number of hours each month, with a shared channel and a two-business-hour response during your working day.

  • 20 hours per month at the starting tier, more available
  • Shared Slack or Teams channel with a named engineer
  • Infrastructure changes, pipeline work, upgrades and reviews

from $1,500per month

Details

Starts within one week

Your application, your hardening baseline, delivered as a private AMI or Azure image with a rebuild pipeline you own.

  • Same clean-room build process as the public catalog
  • Your packages, configuration and compliance controls baked in
  • Rebuild pipeline so you can cut new versions without us

Custom quote

Details

Scoped together, usually 1 to 3 weeks

All services and pricing