Services · Custom and ongoing
Managed operations
Monitoring, patching, backups and incident response for your production servers under a written SLA, on a yearly contract.
01What is included
- 24/7 monitoring with an on-call rotation
- Security patching on a published cadence
- Backups verified by scheduled restore tests
- Incident response with a written post-mortem
- Quarterly review of cost and capacity
02What you get
- An SLA with response and resolution targets
- Monthly operations report
03What we need from you
- A yearly contract
- Access as agreed at onboarding
04Our promises
The full wording is in the terms.
Also worth a look
Multi-service stacks, private networking, Kubernetes, landing zones, compliance requirements. Anything a package does not fit.
- Architecture proposal with a diagram and a cost estimate before any work
- Infrastructure as code from day one
- Multi-account, multi-region or hybrid setups
Custom quote
Scoped together, usually 2 to 6 weeks
Fractional DevOps engineer
Most popularA named engineer for a fixed number of hours each month, with a shared channel and a two-business-hour response during your working day.
- 20 hours per month at the starting tier, more available
- Shared Slack or Teams channel with a named engineer
- Infrastructure changes, pipeline work, upgrades and reviews
from $1,500per month
Starts within one week
Your application, your hardening baseline, delivered as a private AMI or Azure image with a rebuild pipeline you own.
- Same clean-room build process as the public catalog
- Your packages, configuration and compliance controls baked in
- Rebuild pipeline so you can cut new versions without us
Custom quote
Scoped together, usually 1 to 3 weeks